Shipping & Delivery Policy

1. International Shipping Timeframes

Orders are processed within 5-7 business days from confirmation. Standard international shipping to the UK takes approximately 10-15 business days, while express shipping options may reduce transit time to 5-7 business days. Timeframes may be affected by force majeure events including pandemics, trade restrictions, or other circumstances beyond our control.

2. Customs and Duty Responsibilities

All international orders are shipped on a Delivered at Place (DAP) basis. The buyer is responsible for customs duties, VAT, import taxes, and brokerage fees upon arrival in the UK, including any additional requirements resulting from Brexit-related changes. We recommend consulting local authorities for duty estimates before placing an order.

3. Freight Options and Costs

We offer the following shipping methods:

• Standard Air Freight: Cost-effective, transit time of 10-15 business days.
• Express Air Freight: Faster delivery within 5-7 business days.
• Sea Freight (for bulk orders): Estimated delivery of 4-6 weeks. Shipping costs are calculated based on order weight, volume, and destination at checkout.

4. Minimum Order Quantities

A minimum order quantity (MOQ) of 50 units per product applies to wholesale purchases. Bulk discounts may be available for larger quantities. All orders must comply with India's Foreign Exchange Management Act (FEMA) requirements.

5. Package Tracking and Insurance

All shipments include tracking details, provided upon dispatch. Customers may opt for additional shipping insurance to cover loss or damage during transit. Our packaging complies with both UK and Indian environmental regulations.