Returns & Refunds Policy

1. Quality Inspection Procedures

All products undergo thorough quality control processes in compliance with UK and Indian textile safety standards before dispatch. We ensure items meet specifications for fabric quality, stitching, and finishing.

2. Defect/Damage Claim Process

Claims for damaged or defective products must be submitted within 7 days of receipt, as per UK Consumer Rights Act 2015. Customers must provide photographic evidence, and upon verification, we will offer a replacement or partial refund.

3. Return Shipping Responsibilities

Returns are only accepted for defective products or order discrepancies. Buyers are responsible for return shipping costs unless the return is due to a verified manufacturing defect. All returns must comply with UK Distance Selling Regulations.

4. Refund Payment Methods and Timeframes

Approved refunds are processed within 7-14 business days and credited to the original payment method. Transaction fees and currency exchange differences may apply, in accordance with FEMA guidelines.

5. International Return Restrictions

Due to customs restrictions, we do not accept returns for non-defective products. Customers must confirm order details before purchasing. This policy complies with UK E-commerce Regulations 2002.